ENGINEERING AND SOFTWARE
HVAC SOLUTION
Software Development
IDEA is the leader in the development of WEB applications in the HVAC sector.
The software is developed using the most advanced technologies to ensure high performance while ensuring accuracy in results. The code is developed in C# and uses Blazor 8.0 and Radzen technologies to produce intuitive and aesthetically appealing user interfaces, which can be easily used even with smartphone.
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IDEA applications offer several significant advantages for both users and businesses:
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Accessibility: the applications operate directly in the browser and do not require installation. Users can access them from any device with an internet connection.
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Customization: the apps can be tailored to specific business needs. Both the visual appearance and functionality can be adjusted to meet user requirements.
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Cost Savings: the updates and maintenance can be managed remotely. This results in overall cost reduction.
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Cross-Platform Access: the apps are accessible through web browsers on various devices, including desktop computers, laptops, tablets, and smartphones. There’s no need to develop separate versions for each platform.
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Automatic Updates: the applications receive automatic updates, ensuring users always have access to the latest version without additional effort.
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Use of AI platforms to produce statistical information obtained by cross-referencing data archived by design, service and product selection applications.
HVAC Engineering
The IDEA Engineering Team is your outsourcing partner, the wide baggage of knowledge and experience gained over the years in the design and R&D of HVAC products ,allows us to support the engineering of our customers with the universal language of designers, drastically reducing project development times, freeing the customer's engineering from long and tedious explanations that are often incomprehensible to those who deal with software.
Our engineering team, with a multidisciplinary preparation, is not only able to range across all applications from comfort to process from data cooling to direct expansion systems, but also boasts extensive knowledge in the more specialized areas of HVAC products, some examples are extensive knowledge of multifunctional products also known as 4 and 2 Pipes, use of the most current refrigerants such as CO2 and R290, but also authors of numerous patents.
Competitive dynamics inevitably arise from keeping up with the constantly evolving regulatory dynamics that force engineering to continuously review the products, and our engineering team is able to update you and anticipate these needs by offering previews of all the possible scenarios and how to upgrade your products.
Our aim is not only to support, but to create value for our partners, proposing innovative solutions, anticipating market needs and proposing evolutionary trends that can constitute your distinctive and competitive gap on the market.
SERVICES
Software assistance is guaranteed by an SLA support contract that IDEA offers to all its customers.
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The contract establishes times and methods of intervention and provides for the compilation of functionality statistics obtained based on compliance with the contractual parameters.
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In particular, Key Performance Indicators (KPIs) are the critical (key) indicators of progress toward a quality target in SLA.
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All requests for intervention (tasks) are processed within the time required for the priority level, within 8 hours for high priority, 48 for medium up to
5 days for low priority.
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The assistance activities are all managed online, the meetings are scheduled using Team.
MAINTENANCE
IDEA takes care of server and database backup management, and all the interventions that are necessary for optimal functioning of the server. In case of a server failure, IDEA guarantees immediate restore during working hours.
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Server configurations are always customized based on customer needs and aimed at maintaining software performance at a high level.
IDEA also updates the software according to new releases of operating systems and databases.
